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Shipping Information
Processing Time:
Unframed Prints
Each unframed print is made to order and carefully packaged in our small office in South Yorkshire, UK. We ship via Royal Mail 48, with an estimated delivery time of 2-3 working days after processing.
Orders are processed within 48 hours of receipt (excluding weekends). Once your order has been dispatched, you will receive a confirmation email.
Shipping Cost:
Framed Prints
Framed prints are produced in the availbility of limited stock in our office in South Yorkshire. Orders containing framed prints will be shipped within 1-3 working days. Framed orders are shipped via DPD.
Shipping Cost:
Gifts
Estimated Delivery Time:
Greeting Cards Shipping:
Shipping for greeting cards is FREE and they are sent via 1st Class Royal Mail. Please note, greeting cards will be shipped separately from prints and framed items. There is no tracking number provided for cards.
Returns Policy
If you wish to return an item, please contact us within 14 calendar days of receiving your order.
Under the Consumer Contracts Regulations, you are responsible for the cost of returning unwanted items. Shipping fees are non-refundable. If you return part of your order, the shipping cost will not be refunded.
Refunds will be issued within 14 calendar days after we receive the returned item, or proof that it has been returned. Refunds will be processed via your original payment method (please check with your card issuer for processing times).
Personalised Prints:
We do not accept returns, exchanges, or refunds for personalised prints.
Damaged/Incorrect Items:
If you receive a damaged or incorrect print, please contact us as soon as possible with the following details:
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